Refund and Billing Terms

1. Right to a refund

You may exercise your right of withdrawal within 14 days from the start date of your digital service subscription.

• If you have not used the service: full refund
• If you used it partially: pro-rated refund
• If you have consumed more than 50% of your quota: you lose the right to a refund

2. Pro-rated calculation

Monthly: (remaining_days / 30) x monthly_fee. Yearly: (remaining_months / 12) x yearly_fee.

3. Refund exceptions

• If the 14-day withdrawal period has expired
• If more than 50% of the quota has been consumed
• If the account is closed for an AUP violation
• If there is a fraudulent payment or chargeback claim

4. Refund timeline

5. Contact

Refund requests: info@inoslab.com.tr - Response time: 3 business days.